Terms and Conditions

We are committed to providing high-quality, handcrafted items made to last. We’re confident in the quality of our products, which is why we offer a 60 day warranty from the date of original purchase for defects or issues resulting from the workmanship of our products. Our warranty does not cover lost items, normal wear and tear, including scratches, tarnishing, or fading of metals and gemstones, damage caused by improper care, such as exposure to chemicals, water, or excessive force, or any modification to your product done by a third party outside of Morgan's Special Treasures.

To submit your warranty claim please follow the link below:

• United States

Important
By submitting a warranty claim, you acknowledge and agree to the following terms:

1. Return of Impacted Product: If your warranty submission is accepted, you must send the impacted product to us for quality assurance review and testing.
2. If the item is in stock, and your warranty submission is approved, you will receive a replacement of the same item.
3. If the item is not in stock due to inventory limitations or discontinuation, you will be issued a store credit equivalent to the purchase price of the original item.
4. No Refunds or Exchanges: refunds will not be provided nor an exchange for a different item, size or material.
5. Third-party vendor: Items purchased through a third-party vendor (outside of Mejuri.com (http://Mejuri.com) and/or Mejuri stores or pop-ups) may be subject to a different warranty policy. Please check the details from where the item was purchased.
6. Third-party services: Leveraging a third party repair service will void Mejuri’s warranty. Mejuri does not accept warranty claims with post-purchase modifications.
7. Promotional products: Items received from a promotion or campaign may be excluded from our warranty policy.